UnionSPACE People Solutions

HR Advisory & Mediation

Labor law compliance, workplace policies, dispute resolution, and mediation.

UnionSPACE provides practical, business-first HR advisory support to help employers stay compliant, reduce workplace risk, and resolve employee issues professionally — before they escalate into costly disputes.

HR Advisory & Mediation

Reduce HR risk and resolve issues professionally

HR issues become expensive when they become emotional, undocumented, or legally mismanaged. We help you build the right HR foundations and handle sensitive cases with proper process, documentation, and fairness.

Strengthen labor law compliance

Guidance on contracts, working hours, leave, termination risk, and HR documentation aligned to Thai labor law expectations.

Upgrade workplace policies

We review and improve your policies, employee handbook, and HR governance to ensure consistency and enforceability.

Handle disputes with process

Support for complaints, misconduct, investigations, and disciplinary steps — built on procedural fairness and evidence handling.

Mediation & conflict management

Neutral facilitation to de-escalate conflict, align expectations, restore working relationships, and agree clear outcomes.

HR Advisory

Practical HR advisory for real operations

We help organisations handle HR matters with clarity, fairness, and proper documentation — while keeping business continuity and culture in mind. Whether you need quick guidance or structured case support, our approach is always process-driven and risk-aware.

Workplace Policies & Dispute Resolution

Documentation and fairness protect everyone

Disputes often escalate due to inconsistent policies, unclear expectations, or missing documentation. We help you implement structured HR governance and support managers in difficult conversations — with the right templates and steps.

When mediation is needed, we act as a neutral facilitator to help both sides reach a professional, workable outcome.

What we support

01
Labor law compliance (Thailand-focused)

Contract review, leave and overtime guidance, termination risk considerations, and HR documentation best practices.

  • Employment contract review (probation, termination clauses, key terms)
  • Working hours, overtime, leave & holiday compliance guidance
  • HR documentation guidance aligned with best practice
02
Workplace policies & HR governance

Review and improve your policies and HR processes to ensure consistency and enforceability.

  • Employee handbook & workplace policies (conduct, attendance, remote work, confidentiality)
  • Disciplinary process design (warnings, grievance handling, meeting structure)
  • Templates: warnings, notices, meeting minutes, acknowledgement forms
03
Dispute resolution & case handling

Structured support for sensitive HR cases — from planning through documentation and communication.

  • Advisory on complaints, misconduct, harassment, and team conflicts
  • Disciplinary process support (procedural fairness + evidence handling)
  • Investigation planning support (interviews, documentation, outcomes)
04
Mediation & conflict management

Neutral facilitation to clarify issues, restore working relationships, and agree next steps.

  • Mediation between employer/employee or team members
  • Written mediation summary and agreed action plan (where appropriate)
  • Post-mediation recommendations to reduce recurrence

How we work

01
Initial assessment & risk review

We review the situation, documentation, key stakeholders, and risk exposure.

02
Advisory strategy & action plan

We provide clear options, recommended approach, and supporting templates.

03
Implementation / mediation support

We support case handling, meetings, disciplinary process, or mediation facilitation.

04
Close-out & prevention

We provide a summary of actions taken and recommendations to reduce recurrence.

Pricing & service packages

Choose a package based on your needs — from ad-hoc guidance to structured case handling and mediation.

Package Advisory Essentials Case Support Mediation & Resolution
Suitable for Quick HR guidance & compliance checks Active HR cases & dispute handling support Conflict resolution requiring neutral facilitation
HR advisory (email/call) Up to 5 hours Up to 10 hours Up to 8 hours
Labor law compliance guidance
Policy review / recommendations
Templates (warnings, notices, minutes) Basic set Full set As needed
Case handling support (disciplinary process)
Investigation support
Mediation facilitation session 1 session (up to 2 hours)
Written summary & action plan
Starting from THB 45,000 THB 95,000 THB 120,000
Optional add-ons
  • Employee Handbook / Workplace Policy Pack – THB 75,000
  • Disciplinary Process Pack (Templates + Guidance) – THB 35,000
  • Investigation Support (Standalone) – THB 60,000
  • Onsite Workshop for Managers: Handling Difficult Conversations – THB 45,000
  • Additional Mediation Session (2 hours) – THB 35,000

Common use cases

  • Update policies before hiring and scaling
  • Handle employee misconduct with proper process
  • Respond to an employee complaint or conflict
  • Reduce legal risk and improve documentation
  • Resolve a sensitive dispute without escalation
  • Support managers dealing with difficult conversations

Any inquiries? Consult With Our Specialist Team

Our team is ready to guide you through the full process. Reach us on WeChat or WhatsApp.

Our Positioning

UnionSPACE People Solutions — Integrated HR, Recruitment, EOR, Payroll & Talent Services.

We don't just manage HR. We help employers and employees work better together.

Let’s reduce HR risk and resolve workplace issues professionally.
Multilingual Team

Contact our People Solutions Team

Our professional & multilingual team is ready to assist you with your post operating concerns.

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How can we reach you

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Location

29, Sukhumvit Soi 39, Phrom Phong, 10110, Bangkok

Email

sales@unionspace.com

Call

(+66) 02 0360 600

Open Hours

Monday-Friday: 9AM - 6PM