Goods that we commonly assist to clear from Thai Port or Airport Customs

Perishable Food Items
Often held due to missing or incorrect Export or Health Certificates or Phytosanitary documents

Live Animals & Plant Products
Due to missing specialized certifications as minor error will result holdups.

High tech & Electronics Equipments
Delay risks arise from incomplete permits or missing license documentation

Medical Devices / Regulated Goods
Often delayed when compliance certificate is missing

Luxury Goods (designer fashion, cosmetics)
Holdups usually due to vague descriptions or missing trademark / health certificates (FDA)

Toys
Due to low-quality or missing safety documentation

Beverages (eg wine, alcohol, sports drinks)
Missing FDA certificate and other health certificates

Wood, Timber & Natural Materials
Missing enviromental and import documentations

Household Appliances & Electronics
Due to missing safety documentation or mismatched HS Code

Industrial Machinery / Equipment
Due to HS Code mismatch, missing permits or Misdeclared weight

Chemicals / Hazardour Goods
Often delayed when compliance or safety certificate is missing

Shipment without Packing List
Discrepancies with invoice content are the leading reason of holdups.

Animal Feed / Addictives
High biosecurity risk items. Missing documentation, FDA certificate and other missing permits

Goods declared as Low Value but actually otherwise
Undervaluation is a crime and goods will be held by customs

Shipments with vague or generic descriptions
UCustoms need detailed descriptions at all times.
How to get a Quote for Custom Clearing Service?
1

Contact us
Tell us your what are your goods, when did it arrive, which port did it arrive and the quantity and retail value of your goods
2

We'll investigate
Our custom clearance officer will find out more about your goods, the possibilities of extraction and the fees.
3

Quotation Submission
We will prepare our quotation for your approval
4

Proceed to pay
You can proceed with payment therefore we can begin the extraction of your goods and delivery of your goods to you.
5

Receive your Goods
Your goods will be cleared from the custom, retrieve from the secure storage and then deliver directly to you.
Express Customer Clearance Fee
Our express custom clearance fee range from THB750 to THB1,250 per kg depending on the goods, reason it is held and quantity.
FAQ: Express Custom Clearance Service
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My goods (cosmestics) are stuck at the Port. Can you help?
We have help many importer that faces this problem due to missing FDA certification for the goods. Our custom clearance specialist can assist you to extract your goods from the Port and deliver them to you.
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How long does FDA permit or Alcohol permit application takes?
Normal application turn around time is about 3 months.
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My goods are stuck at the port. What will happen if I don't clear it soon?
Thai custom will hold your goods for a maximum of 1 month and thereafter it will either be sent back to the Sender at the Sender cost or dispose off.
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My goods are time sensitive. How fast your team help us to clear and extract our goods?
The usual turn around time is 48 hours. We will clear the custom, extract your goods from the holding area and deliver them to you

Your Last Resort
Custom Clearance Service

In celebration of Redd Premium Self Storage x UnionSPACE partnership
All UnionSPACE clients / members will automatically enjoy an extra 10% discount for all Redd Premium Self Storage service. Simply quote "unionspace" when enquiring at Redd.